Grant to Expand Medical Translation Communication and Interpreter Training
The Danbury Hospital Development Fund, Inc., has announced that they will receive a competitive grant of $20,000 from the Fairfield County Community Foundation for state-of-the art audio medical translation equipment and medical interpreter training for clinical and non-clinical bilingual staff at the Danbury Hospital Seifert & Ford Family Community Health Center located at 70 Main Street in Danbury.
The grant money will be used to upgrade the Community Health Center’s current Cyracom telephone translation lines from three to six lines and to implement a formal medical interpretation training program for its bilingual clinical and support staff. This will increase patient satisfaction and improve access to the patient care services they provide.
Danbury Hospital’s Seifert and Ford Family Community Health Center sees close to 50,000 patient visits per year of which nearly 50 percent speak Spanish or Portuguese as their primary language. “Expanding our existing medical interpretation capabilities will improve patient communication and understanding of medical conditions and care instructions, reduce waiting times, and create a more confident relationship between our patients and staff,” said William Delaney, M.D., Executive Medical Director at the Seifert & Ford Community Health Center.
The Cyracom Phone Translation Service is an on-demand, over the-phone interpretation service to help health care providers communicate with their patients in any language. The interpreters have advanced health care-focused training that emphasizes the critical nature of complete, accurate, and confidential interpretation. The Cyracom Phone System has two receivers, which allows the staff person and the patient to be on the phone with the interpreter at the same time.
The Connecticut Adult Health Education Center (CT-AHEC) Medical Interpreter Training Program will conduct a 40-hour intensive training course over a five-week period that establishes specialized training in health care interpretation. By using professional standards of practice and the modes and techniques of community interpreting, participants learn to understand health care as a cultural system and master the most common medical concepts, procedures, and terminology.
According to Catherine Halkett, President, Danbury Hospital Development Fund, Inc., the expanded medical interpretation and translation training directly supports the Hospital’s mission to provide a higher level of care by advancing the health and well-being of the people we serve.
About Fairfield County Community Foundation
The Fairfield County Community Foundation promotes the growth of community and regional philanthropy to improve the quality of life throughout Fairfield County. Individuals, families, corporations and organizations can establish charitable funds and contribute to existing funds. The Foundation also provides philanthropic advisory services, and develops and leads initiatives to tackle critical community issues. It is in compliance with the Council on Foundations’ national standards for community foundations. The Foundation has awarded over $110 million in grants to nonprofits in Fairfield County and beyond. For more information, visit www.fccfoundation.org.
About Danbury Hospital
Danbury Hospital is a 371-bed regional medical center and university teaching hospital associated with New York Medical College, the Yale University School of Medicine, the Connecticut School of Medicine and Columbia University Medical Center. The hospital provides centers of excellence in cardiovascular services, cancer, weight loss surgery, orthopedics, digestive disorders and radiology. It also offers specialized programs for sleep disorders and asthma management. Medical staff members are board certified in their specialties.
In the area of cardiac care, Danbury Hospital is ranked number one in Connecticut for cardiac surgery and in the top 5 percent nationally for overall cardiac care by HealthGrades®. This is the second consecutive year for the national award.
Danbury Hospital is nationally ranked in the Top 5% in the Nation for Women’s Health and a recipient of the 2009/2010 Women’s Health Excellence Award for providing services to women and is in the top 5 percent of hospitals in the country for overall clinical performance by HealthGrades®, a leading independent health care rating organization. It is the only health care facility in Connecticut ranked among the top 5 percent of hospitals nationwide for overall clinical performance five years in a row. For more information, go to www.danburyhospital.org.